This store is operated by Jarri Atelier which is the subsidiary of Syed Group Pty Ltd. This shipping policy, together with our Terms and Conditions, govern Jarri Atelier’s relationship with you in relation to your use of this website.

SHIPPING POLICY

We usually process shipments using one of the following postal services:

Courier Please
Aramex
Allied
TNT
Austpost

Selection of the postal service depends on different factors such as prompt delivery estimate, availability, and cost etc.

DELIVERY TIMEFRAMES

Shipments usually receive within 1-5 business days for delivery within VIC, NSW, QLD and SA. It can take additional 2-5 business days for WA, NT and some regional areas of VIC, NSW, QLD and SA.

Please note, the delivery time frames above are estimates only.

We aim to ship all orders within 1-2 business days. During busy sale periods there may be a delay in processing your order due to an increase in order volumes. Although, we inform our customers if any unusual delay is expected.

Orders are not dispatched on weekends or Victorian Public Holidays.

Once your parcel has left our warehouse, we have no control over it. Jarri Atelier is not responsible for delays caused by carriers. Delays can occur due to busy holiday periods, public holidays and extreme weather.

Unfortunately, we are not able to guarantee a delivery date, it depends on courier service.

If you have not received your order within the delivery time frames above, please contact us at [email protected] or call us at 1300 052774. To ensure we’re able to assist you quickly, please provide your order number.

BILLING & SHIPPING DETAILS

We charge flat rate for shipping; this flat rate is different for various products depends on their weight and volume.

Before you confirm your order, please double check your Shipping details are correct. All fields marked with an asterisks (*) are mandatory, including phone number.

By default, we choose the option of Leave At Safe Location, to courier services. If you do not want to choose this, please write in the order note.

If your item is returned to us due to incorrect or incomplete shipping details provided by yourself or unavailable receiver, you may be liable for additional postage costs.

CONTACT US

If you have any questions or concerns at any time about our shipping policy, please contact us.